Shipping & delivery Policy

At Freshbinge, we carefully handle and pack every order to help maintain the quality of your products from our facility to your doorstep. We deliver seafood, chicken, mutton, fruits & vegetables, dry fruits, gifts and combos across serviceable areas in Bengaluru.

Delivery Areas

Freshbinge delivers to selected serviceable areas across Bengaluru. Delivery coverage depends on your location and the products included in your order.

Delivery Time

We deliver orders within 24 hours of order confirmation.

Delivery time may vary slightly depending on the delivery location, product availability, order volume and other operational factors. While we aim to meet the estimated delivery time, unforeseen circumstances such as traffic, weather or other operational issues may occasionally cause delays.

Delivery Charges

Free delivery is available on orders above ₹999.

For orders below the applicable threshold, delivery charges, if any, will be shown at checkout before the order is placed.

Order Processing & Packaging

We take care in handling and packaging every order.

For seafood, chicken and mutton, we prepare your order after it is placed, rather than keeping pre-prepared stock. Fruits & vegetables, dry fruits, gifts and combos are also packed carefully for delivery, following appropriate hygiene and handling practices.

Delivery Delays

Delivery may occasionally be affected by traffic, weather conditions, stock, high order volumes or other unforeseen circumstances.

If there is a significant issue affecting your delivery, our team will assist you with the order status and next steps.

Missing, Incorrect or Damaged Items

Please check your order when it is delivered. If you receive a missing, incorrect or damaged item, contact Freshbinge customer support as soon as possible with your order details.

Our team will review the concern and assist you according to the applicable Freshbinge policy.

Order Cancellation or Changes

If you need to cancel or modify an order, please contact our customer support team as soon as possible.

Cancellation or modification may depend on the current status of your order and whether it has already been processed or dispatched.

Payment Options

Freshbinge offers multiple convenient payment options, including:

  • Cash on Delivery (COD)
  • Credit Cards
  • Debit Cards
  • UPI

Available payment methods will be displayed at checkout.

Need Help?

For any questions regarding your order or delivery, please contact the Freshbinge customer support team with your order details at +91 8884889944 or support@freshbinge.com.

We are committed to making your Freshbinge ordering experience simple, reliable and convenient.